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Terms & Conditions

Please read the following information, which sets out the basis upon which access to the Brown Shipley & Co. Limited website (‘Site’) and Online services is made available. The information on this Site is intended solely for people who are resident in the United Kingdom for tax and investment purposes and should not be relied upon by any other persons outside the United Kingdom.

  1. Introduction

1.1 Certain areas of the Site (‘Private Area’) will only be available to you if you are our client and have accepted our Terms in writing. See paragraph 9 for registration procedures.

1.2 Whilst we will endeavour to retain the Site as operational, certain technical difficulties may arise from time to time which may result in service interruption, therefore we can give no guarantee that our Site will remain available for access at all times.

  1. Material

2.1 Brown, Shipley & Co. Limited (‘Brown Shipley’, ‘we’ or ‘us’) or our licensors own all copyright and other intellectual property rights in relation to the material and content available on the Site or which is sent to you by e-mail (‘Material’) and in relation to the services offered and the concepts reflected in the Site (‘IPR’). Material is available for your sole use and shall not be used by you for any commercial purposes. Except as expressly permitted, you are not entitled to reproduce, modify or in any other way use or supply the Material.

2.2 You acknowledge that it is your responsibility to evaluate Material and that you are not to place any reliance upon the completeness, accuracy or usefulness of any Material or any opinion expressed by us on the Site. Nothing on the Site should be taken to constitute a recommendation by us or to constitute advice by us to you, it being your sole responsibility to take your own professional advice in relation to such Material.

  1. Regulatory/financial

Brown Shipley is a trading name of Brown, Shipley & Co. Limited, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Brown Shipley’s parent company is KBL European Private Bankers (KBL), which, from Luxembourg, heads a major European network of private bankers.

Registered in England and Wales No. 398426. Registered office: Founders Court, Lothbury, London EC2R 7HE.

We emphasise and draw your attention to the fact that any investment involves potential risks. You should be aware that past performance is no guarantee of future performance and the value of investments and the income from them can fall as well as rise and may be affected by exchange rate movements between currencies. An investor may not get back the original amount invested. Any tax relief mentioned is that currently available, subject to change and dependent upon individual circumstances.

Brown Shipley is a participant in the Financial Services Compensation Scheme established under the Financial Services & Markets Act 2000 which, subject to certain exceptions, provides limited compensation in respect of eligible liabilities if we are declared in default. Most deposits, including those made by individuals and small firms, are protected by the Financial Services Compensation Scheme. Where you make a deposit with us, payments under the scheme are limited to 100% of the first £85,000 of your total deposits with us. For joint deposits both partners would be eligible to receive up to a total of £85,000 each. Further information can be obtained from the Financial Services Authority Compensation Scheme.

If you are in any doubt about the information contained in this website or you are unsure whether any of the investments are suitable for you, we strongly recommend that you contact your financial adviser, your stockbroker, lawyer, accountant, bank manager or other professional adviser.

  1. Trademarks and copyright

All copyright and other intellectual property rights in relation to the Site are our property or the property of our licensors and all rights are reserved. You shall not copy, reproduce, transmit, store or modify the content of this Site or use any such trademarks or trade names, including but not limited to our registered trademark Brown Shipley, without our prior written consent.

  1. Links

You may be entitled to link from the Site to the websites of third parties (‘Third Party Sites’). We have no control over the content of such sites and therefore cannot accept any responsibility for any material that is accessible from such sites and cannot guarantee that such sites will remain available for access. In particular, but without limitation, we have no liability to you in respect of any loss or damage that you incur through placing reliance upon any information or material accessible on such sites or as a consequence of you being unable to link to Third Party Sites from our Site. You will not create any hypertext links to any part of the Site without our prior approval.

  1. Changes to these terms

We may, at our sole discretion, change these Terms. If we do so, we shall post a change notice on our Site indicating the change and by continuing to access the Site, you shall be deemed to have accepted such change.

  1. Money laundering

Under the money laundering regulations we are required to obtain evidence of an investor’s identity. The services to be provided by us and any investments are subject to satisfactory documentary evidence of identity.

  1. Data protection

We comply with the EU General Data Protection Regulation 2016 (“GDPR”) and other applicable UK data protection and privacy legislation. We will process and disclose personal datathat you provide to us or that we obtain about you in visiting our Site and/or during your relationship with us as a client as detailed in the Site Privacy Notice.

  1. Private areas

Access to the Private Area of the Site is only available to our clients who have accepted our Terms in writing and who have been accepted by us for registration. We reserve a total discretion as to whether or not to accept clients for registration. Registration can be withdrawn at any time by us notifying you in writing.

  1. Purchase or supply of products or services through the site

Should you purchase products or services from third parties who offer such products or services for supply on the Site or any Third Party Site or should you have any business dealings with any person whose details are available through the Site or any Third Party Site then such purchases or dealings are carried out at your sole risk and we have no responsibility or liability for any loss or damage that you suffer as a consequence thereof.

  1. Global use

The nature of the World Wide Web is such that the Site can be accessed by users from any part of the world and it is therefore your responsibility to ensure that you comply with all applicable laws regarding access to the Site, services and/or use of information contained on the Site, including the transmission and export of technical or other data anywhere in the world. We give no warranties, express or implied that the services and/or information available on the Site (or the availability of such services or information) are in compliance with the applicable laws or regulations of any jurisdiction other than the jurisdiction applicable within the United Kingdom. If it is prohibited to make the information available in jurisdictions outside of the United Kingdom, then such services or information are not directed at such jurisdictions.

  1. Disclaimers

12.1 Your use of our Site is at your sole risk. We give no warranty or guarantee as to the accuracy, completeness or relevance of the information available on the Site and, to the fullest extent permitted by law, we exclude all warranties, conditions and other terms implied by statute or law with respect to the services and your use of the Site. We shall have no liability to you other than as may expressly be provided for herein.

12.2 Whilst we will use our reasonable endeavours to maintain the services, we cannot give any guarantee, warranty or undertaking that the services will remain available, will meet your requirements, or that access to the Site will be or remain secure, uninterrupted or error free. It shall be your responsibility to ensure that the services and any products, services or information available through the Site (or any Third Party Site) meet your specific requirements.

12.3 Should you download any material from our Site then this shall be done at your entire risk and Brown Shipley will not be responsible for any damage to your computer, loss of data or other loss that results from such downloading.

  1. Limitation of liability

13.1 Without prejudice to any other exclusion or limitation contained within these Terms, we have no liability to you in contract, tort (including negligence or breach of statutory duty) or otherwise for any indirect, special or consequential losses or exemplary damages or for any loss of profit, revenue, turnover or bargain or for loss of data which arises in any way from you accessing the Site, using the services, purchasing products or services through the Site or Third Party Sites or from downloading any material from the Site or Third Party Sites or otherwise.

13.2 Should the laws of any jurisdiction not permit the exclusion or limitation of liability as set out in paragraphs 11 or 12 then, to the extent that such exclusion or limitation is not permitted, the relevant provision shall not apply in that jurisdiction.

13.3 Nothing in these Terms shall be taken so as to exclude or limit our liability for death or personal injury caused by our negligence. Your statutory rights as a consumer are not affected by any of these Terms.

  1. General

14.1 These Terms and our relationship with you shall be governed by and construed in accordance with English law.

14.2 Subject to any overriding rule of law affording exclusive jurisdiction to the courts of any other country in relation to any dispute between us, the English courts shall have exclusive jurisdiction in relation to that dispute.

14.3 Reference in these Terms to a person shall include individuals, companies associations, and partnerships.

14.4 Reference to any English term for any action, remedy or judicial proceeding, legal document, legal status, court official or any legal concept or thing shall in respect of any jurisdiction other than England be deemed to refer to what more nearly approximates in that jurisdiction to the English term.

  1. Social media

15.1 Some content shared by Brown Shipley on our LinkedIn / Twitter feed is for professional investors and advisors for information purposes only, this may include links to, or extracts from information provided by third parties. This may include links to information containing expressions of opinion issued by those third parties. Where we do provide such links, this is for information only, and we do not endorse any information, expression of opinion or any material whatsoever accessed in this way. No views expressed in any material accessed via this Twitter page comprise our own views, or those of any director or employee of Brown Shipley. Given this, we accept no liability for the material accessed in this way, for any actions of any nature taken by any person as a result of accessing it, or for any direct or consequential loss arising as a result of this LinkedIn or Twitter page or any material accessed as a result of its use.

Through LinkedIn and Twitter, where we provide links to third party material where a Spokesperson(s) or employee of Brown Shipley has expressed a view or an opinion then we ask all investors to be aware that this information is provided by Brown Shipley to professional investors and advisers for information purposes only. It does not constitute investment advice and should not be treated as a recommendation for investment. Past performance is not a reliable indicator of future results. The value of an investment and any income from them may fluctuate and are not guaranteed. The yield generated is subject to fluctuation and is not guaranteed. We always recommend that advice is obtained from a suitably qualified and experienced, regulated financial adviser prior to participating in financial markets.

Brown Shipley is a trading name of Brown Shipley & Co Limited, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales No. 398426. Registered Office: Founders Court, Lothbury, London, EC2R 7HE. Brown Shipley’s parent company is KBL European Private Bankers which, from Luxembourg, heads a major European network of private bankers.

We emphasise and draw your attention to the fact that any investment involves potential risks.

Past performance is not a reliable indicator of future results.

The value of investments and any income from them may fluctuate and is not guaranteed.

Investors may not get back the amount originally invested. Currency fluctuations may cause the value of underlying investments to go up or down.

References to taxation referred to on this site are those available under current legislation, which may change, and their availability and value depend on individual circumstances. Brown Shipley does not provide tax advice and investors should refer to their tax adviser for information on the effect of tax legislation on their individual circumstances.

Brown Shipley is a participant in the Financial Services Compensation Scheme established under the Financial Services & Markets Act 2000 which, subject to certain exceptions, provides limited compensation in respect of eligible liabilities if we are declared in default.

We take online security very seriously. Here we describe the measures we have taken to protect your information and also list some simple practices that you should follow to help ensure that security is not compromised and attempts at fraud are minimised.

Helping to protect you online

  • Be alert to fraudulent emails claiming to be from or representing Brown Shipley. We will never email you requesting you to login to My Brown Shipley
  • Do not click on links or download attachments in emails that you are not expecting
  • Install anti-virus software, anti-spyware and a firewall on your computer and mobile devices, and keep all software up to date
  • Be careful when using My Brown Shipley in public places, on public computers or with public wireless network connections
  • We will never telephone, text or email you asking for your Security Details, or for you to login to My Brown Shipley, or for you to reset your user credentials. If you receive contact supposedly from Brown Shipley asking you to do this, please contact our Dedicated Helpline on 0800 916 6911* immediately
  • We will never ask you to move your portfolios or cash to another person or entity
  • Ensure that you are logging on to our secure site by accessing it through the My Brown Shipley login homepage
  • To prevent fraud and protect your access to My Brown Shipley you must:
    • keep your Smartcard and PIN code secure at all times
    • Change your PIN code regularly. Do not share your PIN code with anyone or write it down
    • Contact our Dedicated Helpline on 0800 916 6911 immediately, if your device, Smartcard or PIN code are lost, stolen or compromised
    • Let us know as soon as possible when you change your name, address, telephone number or email
    • Never write down your Security Details
    • Never give your Security Details to anyone, including anyone who works for Brown Shipley or says they work for Brown Shipley, or a third party, even if it appears they are trying to assist you
    • Never let anyone else operate My Brown Shipley for you. If you need someone to be able to access My Brown Shipley on your behalf, please discuss this with your Brown Shipley Adviser so that this can be arranged
    • Contact our Dedicated Helpline on 0800 916 6911 if you forget your username or PIN code
    • Always remember to log out of My Brown Shipley. For security purposes, you will be automatically logged out after 10 minutes of inactivity. This can be extended to 30 minutes via your settings in the Client Center area within My Brown ShipleyYou are responsible for ensuring the security of any network or equipment used to access My Brown Shipley, which includes ensuring that such equipment remains protected at all times.

Be alert for scams. There are lots of them about and they will often involve someone masquerading as a Brown Shipley official and trying to deceive you into parting with some money. If you suspect that you have become a victim of fraud, contact Brown Shipley immediately on 0800 916 6911* or email our dedicated fraud mailbox at

Further information

If you would like to find out more information about how to protect yourself against fraud, do take a look at the following websites which offer straight-forward and impartial advice to help protect you against financial fraud:

Financial Fraud UK

Take Five

Action Fraud

* Lines open Monday to Friday – 9am to 5pm. Telephone calls may be recorded for regulatory and legal purposes. If dialling from outside the UK please dial +44 207 320 3662.

Under the terms of the Consumer Credit Act 1974, for credit facilities you should be aware of the following:

  • Over 18s only
  • Written quotations available
  • Security may be required
  • Overdrafts are repayable on demand

Listening to you – Our complaints procedure

Our commitment

Brown Shipley is committed to providing the highest level of service to our clients. Unfortunately, mistakes can happen and we may fail to meet your expectations. If for any reason you are not entirely satisfied with any aspect of our service, we would like to hear from you. That way, we can make relevant enquiries, endeavour to put things right for you and improve our service.

This page explains how any complaint that you may have will be dealt with by us.

How to make a complaint

You may wish to address your concerns directly to your adviser or alternatively you may refer it to our Business Assurance team who are ultimately responsible for handling complaints. Regardless we will endeavour to deal with your complaint thoroughly and promptly.

If you wish to address your complaint directly to the Business Assurance team then you can contact them in the following ways:

In writing:
The Business Assurance Team
Brown Shipley & Co. Limited
3 Hardman Street
M3 3HF

By telephone:
0161 214 6500

By email:

Investigation of your complaint

On receipt of your complaint we will undertake a full independent review. Our aim is that your complaint will be resolved as quickly as possible by staff that possess the right experience, knowledge and authority.

Where it is possible to resolve your concerns within three working days Business Assurance will subsequently write to you acknowledging your complaint and confirm the basis on which it has been resolved (this is known as a summary resolution letter). The purpose of this letter is to ensure you are satisfied with the outcome.

If we are unable to resolve your complaint within these three working days, we will write to let you know:

  • That we are dealing with your complaint;
  • The name, position and contact details of the person who will be looking into your complaint; and
  • When we will contact you again.

How we will respond

Following our investigation we will send you a final response letter confirming our decision and the rationale for this.

The majority of complaints we handle fall within the FCA’s dispute handling rules and in the event that we have not resolved your complaint at the end of eight weeks, we will write to you giving reasons for the delay and informing you when our response is likely.

Unregulated complaints, for example trusts over £5m are not beholden to regulatory timescales however we will still contact you after eight weeks if we have been unable to resolve your complaint.

Complaints relating to payment services will receive a notification letter as above after 15 working days if we have been unable to resolve your complaint within that time.

Complaints relating to data protection issues will receive a notification after 40 days if we have been unable to resolve your complaint.

We will confirm how your complaint has been categorised as part of our acknowledgement

If you are not happy with our response

We aim to resolve all complaints internally to your satisfaction. On regulated complaints if we have been unable to resolve your complaint within eight weeks of receiving it (or 15 working days for payment service complaints), or should you be unhappy with our final response, you can request a review from the Financial Ombudsman Service (“FOS”).

If you would like the FOS to look into your complaint, you should contact them within six months of the date of the final response issued to you. You can contact the FOS in the following ways:

In writing:
The Financial Ombudsman Service
Exchange Tower
E14 9SR

By telephone:
0800 023 4 567

By email:


An online complaint form can be found on 

Further helpful information can be obtained directly from FOS or from its website

Unregulated complaints are likely to fall out of the scope of FOS to investigate however we will confirm the option of referring to them so they can make a decision on jurisdiction. Complaints relating to SSAS administration are likely to come under the auspices of the Pension Ombudsman Service and we will provide their contact details on acknowledging your complaint.

Data protection complaints may fall under the jurisdiction of the Information Commissioners Office and we will confirm details on acknowledging your complaint.

Complaints about SVS Brown Shipley Funds

If you wish to complain about any aspect of the Brown Shipley Funds (i.e. any of the Brown Shipley Multi Asset Funds or Brown Shipley Sterling Bond Fund) then please, in the first instance, forward your complaint to Smith & Williamson Fund Administration Limited (trading as St Vincent St Fund Administration) who act as the Authorised Corporate Director (ACD) for the above mentioned funds.

Smith & Williamson Fund Administration Limited can be contacted:

In writing:
Smith & Williamson Fund Administration Limited
25 Moorgate

By telephone:
0141 222 1151


Brown Shipley is a trading name of Brown Shipley & Co Limited, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (12 Endeavour Square, London, E20 1JN) and the Prudential Regulation Authority. Registered in England and Wales No. 398426. Registered office: Founders Court, Lothbury, London EC2R 7HE. Brown Shipley’s parent company is KBL European Private Bankers which, from Luxembourg, heads a major European network of private bankers. Telephone calls may be monitored for security purposes.


Financial Conduct Authority rules require us to provide them with a report of our complaints data every six months. In certain circumstances, we are also required to publish a summary of our complaints data.

We are not required to publish a summary of our complaints data for the most recent six month period.

The Financial Ombudsman Service publishes its complaints data every six months. Its most recent publication does not contain any data relating to us

To help us improve our service we  record or monitor all telephone conversations with you for regulatory purposes. Our telephone records and e mail communications will be retained for a period of at least seven years. You may request access to the records we hold.




To keep up to date with our latest rates and prices click here

Our Order Execution Policy describes how we consider and treat our customers fairly when buying and selling investments on their behalf. Please download a copy of our policy by clicking here.

Our Annual Best Execution Disclosure provides information around execution venues and the quality of our order execution. Please download a copy of our disclosure here.

The Annual Best Execution Disclosure for our sister company, Insinger Gilissen, can be found in their Evaluation Order Execution Policy, a copy of which can be found here.

The Brown Shipley Visa Card, is brought to you in partnership with Visa Europe. As a cardholder you can enjoy an exclusive range of benefits, including:

  • No annual fee
  • A credit limit to match your lifestyle (credit limit subject to status)
  • Valuable insurance and protection services for you and your immediate family

For further information and to view our VISA Brochure click here.

VISA Travel Insurance Benefit Schedule

To view the VISA  Travel Insurance Benefit Schedule, click here.

Important telephone numbers

Lost / stolen card and fraud Line
+44 (0) 1268 567 421

Customer Services
+44 (0) 1268 567 235 (weekdays 9am-5pm UK)

Terms and conditions

Please download a copy of our VISA Terms and Conditions by clicking here.

The Financial Conduct Authority requires us to publish the following information about our personal current accounts.

The Fee Information Document can be downloaded here.

Information about operational and security incidents

We are obliged to notify the Financial Conduct Authority if we become aware of a major operational or security incident which prevents our customers from using our payment services.

In the 3 months between 1 July 2019 and 30 September 2019 In the 12 months between 1 July 2018 and 30 September 2019
 Total number of incidents reported 0 0
 Incidents affecting telephone banking N/A N/A
 Incidents affecting mobile banking N/A N/A
Incidents affecting internet banking N/A N/A

Please note: Brown Shipley Payment Services do not include telephone, mobile or internet banking.

Complaints data

Financial Conduct Authority rules require us to provide them with a report of our complaints data every six months. In certain circumstances, we are also required to publish a summary of our complaints data.

We are not required to publish a summary of our complaints data for the most recent six month period.

The Financial Ombudsman Service publishes its complaints data every six months. Its most recent publication does not contain any data relating to us.

Opening a current account with us
How quickly do we open Personal current accounts?

We give customers an account number and enable them to start paying into the account:

• the same day, for 0% of customers;

• on average, in 9 days; and

• within 9 days for 99% of customers.

These figures are based on the time taken from when we first receive an application to open the account.

How quickly do we open Business current accounts?

We give customers an account number and enable them to start paying into the account:

• the same day, for 0% of customers;

• on average, in 11 days; and

• within 11 days for 99% of customers.

These figures are based on the time taken from when we first receive an application to open the account.

How quickly do we give customers a debit card?

Brown Shipley does not offer a debit card for its current accounts.

How quickly do customers get internet banking?

Brown Shipley does not offer internet banking.

How quickly is an overdraft available?

Brown Shipley does not offer overdrafts as a feature of its current accounts.

Such facilities are considered by separate application.

Please click here to download a glossary of the terms we use when describing your payment account.


Brown Shipley is committed to addressing the requirements of the UK Modern Slavery Act 2015 (the “Act”). We acknowledge the undertakings in the Act and the risks of modern slavery, and will aim to create a culture of transparency with regards to the supply of goods and services to us.

This statement is made pursuant to section 54 of the Act and constitutes the Company’s modern slavery and human trafficking statement, as required by the Act, for the financial year ended 31 March 2019.

Organisational Structure and Culture

Brown Shipley has six offices across the UK and its parent company is KBL epb based in Luxembourg. We believe that the current business practices and corporate structure operate free from risk in relation to modern slavery, however we recognise that there is work to be done to be able to evidence the full requirements of the Act. We are committed to the highest standards of integrity and ethical behaviour and our policies and practices reflect this.

Supply chains and due diligence procedures

We are committed to ensuring that our supply chain is free of any slavery and/or human trafficking. We will not knowingly support and/or do business with any suppliers who are involved in slavery.

Brown Shipley will aim to identify and eradicate any slavery risks. We recognise our obligations under the Act, and will work towards a full set of procedures to meet the requirements during 2019/20. We will:

  • Establish due diligence procedures to assess the nature and extent of our exposure to the risk of slavery;
  • Adopt a process to request information regarding third party supplier’s working practices and require the relevant key supplier to confirm that it is aware of, and complies with, its obligations under the Act;
  • Communicate to potential key suppliers that we have a zero tolerance policy with regards to slavery;
  • Ensure that key suppliers provide confirmation that they have:
  1. Undertaken a review of their supply chain;
  2. Established that it is free from modern slavery; and
  3. Ensure that all their representatives (including employees, agents, suppliers and subcontractors) conduct business with and/or on behalf of Brown Shipley in accordance with the our procedures.
  • Communicate to suppliers that they are required to undertake continued self-monitoring and promptly inform Brown Shipley of any violations of the Supplier Code of Conduct; and
  • Include reference to, and compliance with, these slavery supply chain issues in our supplier engagement process, supplier audit procedures and contractual arrangements with third party suppliers.

Training and Policies

We recognise that training is fundamental to raising awareness of modern slavery issues, and will identify relevant online training and appropriate guidance to provide an understanding of slavery.

Such training will be rolled out to key stakeholders who will be made aware of how to identify, manage and report risks.

We already have culture and ethics training and whistleblowing policies in place encouraging employees to behave in a responsible and professional manner and to speak up in instances where this behaviour is not observed.

Monitoring and adherence

The responsibility for adherence to this policy will lie with all employees who interact with the third party suppliers. Employees who are aware of, or suspect, any violation of the Act will be required to report such conduct to HR or Legal. Brown Shipley’s Whistleblowing Policy encourages all employees to raise concerns and/or disclose information without fear of retribution.

Measuring success

Brown Shipley will develop key performance indicators to measure the effectiveness of its approach to modern slavery which will include:

  • Effective deployment of training to key stakeholders;
  • Completion of due diligence procedures undertaken on key suppliers;
  • Ongoing monitoring of key suppliers; and
  • Effective procedures for employees and/or suppliers to escalate modern slavery concerns.


This statement, which will be reviewed annually and updated as required, has been reviewed by key stakeholders and has been approved by the Brown Shipley Board on 14 February 2019.

As a bank, we at Brown Shipley have adopted a responsible investment policy of which active ownership is an integral part. Our responsible investment policy emphasizes our ability to create positive change by being active owners, which we believe to be consistent with improving long-term investment returns for our clients. Engagement with the companies in which we invest is a vital part of this. Moreover, active ownership is one of the six Principles for Responsible Investment [] of which our parent KBL is a signatory.

All of our investment activities are undertaken with a focus on the long-term interests of our clients. This is the focus of our investment policy, and our active ownership policy is fully aligned with these beliefs.

Since we represent a diverse group of clients with diverse holdings across the investment universe, we invest in a wide range of companies. As many of these companies are large, our holdings may be small relative to the size of the firm. To be effective in engaging with these companies, we believe that collective engagement is likely to achieve better results than efforts we might undertake on our own. We have therefore hired specialised external service providers to conduct engagement and voting on our behalf.

In cases where collective engagement or voting is not practical, we may undertake direct engagement ourselves.

Governance, Implementation, Scope

The Management Committee of KBL (Brown Shipley is an affiliate of KBL) is responsible for our investment activities, including our responsible investment activities, of which active ownership is part. We have established a Responsible Investment Committee which implements our Responsible Investment Policy. With respect to active ownership, this policy includes:

  • Providing input on our priorities to our voting and engagement service providers,
  • Determining whether our priorities and principles require specific engagement or voting activities on our behalf,
  • Monitoring and reporting on the voting and engagement activities conducted on our behalf, and
  • Reviewing periodically the selection of external voting and engagement providers.

Brown Shipley’s Responsible Investment Policy applies to discretionary portfolio management (assets managed for end-clients on a discretionary basis), advisory (advice on assets of clients who ultimately decide themselves on their investments), asset management (assets managed through Brown Shipley’s mutual funds).

We will engage on behalf of both equity and fixed income securities held in investment funds we manage or in client accounts we manage or actively advise. Voting is of course restricted to equity securities.

Key engagement priorities

The full range of issues on which our service providers may engage incudes many different topics. This recognizes the increasing breadth of sustainability issues now material to the companies in which we invest. As we work with our service provider, it is important that our engagement focuses on the most critical areas, and we will work actively with our engagement provider in determining those priorities. For 2019, the focus includes the following areas:

  • Board composition: A company’s board is appointed to set strategy and oversee the company’s executive management and operations. There is increasing evidence that good corporate governance is a driver of enhanced business performance, leading to improved outcomes for relevant stakeholders and better shareholder returns. A critical focus of engagement should be to ensure that the right board is in place and it has the right structures and process, such as board committees and regular evaluation, to carry out its oversight role properly.
  • Climate change: Our engagement service provider is an active supporter of Climate Action 100+, the collaborative engagement initiative representing over $32 trillion of assets, and serves as lead or co-lead engager for 27 companies. Climate change engagement has traditionally focused significant engagement resource on the fossil fuel ‘supply’ side businesses of oil & gas and coal mining, together with utilities. In 2019, the engagement activities will extend to other sectors which drive high demand for fossil fuels and which bear potentially significant transition risk. These include the automotive sector, energy intensive industrials such as steel, cement, petrochemicals and industrial smelting as well as financial services, where bank lending policies arguably may provide a stronger point of leverage on the extent of access to finance by carbon intensive businesses than equity markets themselves.
  • Human rights: The ability and commitment to respect and if necessary remedy salient human rights issues, reflects the strength of a company’s wider corporate culture and enterprise risk management including reputational risk, which affect the creation and preservation of long-term value. For many companies, human rights issues reside less in their own operations and more in the supply chain, or potentially in use of products or services. Engaging to establish best practices in supply chain human rights risk management will be a special focus using a combination of ‘top-down’ policy led measures that require suppliers to guarantee adherence to standards, together with ‘bottom-up’ due diligence using data from the supply chain itself.
  • Human Capital Management: In service and knowledge-based economies, innovation and employee collaboration are critical to success. Yet, good human capital management is difficult to assess, which is exacerbated by a lack of data for investors and of standardized reporting. Areas of focus will include meaningful company specific human capital-related metrics to enable better comparison and engagement by investors, increased workforce diversity beyond the board and executive teams, and identifying best practices.
Key voting priorities

The primary focus of our voting decisions will be good governance of the organisation, including management of material environment and social risks. Governance structures that drive performance, create shareholder value and maintain a proper tone at the top are a key to mitigating risk and building long-term shareholder value. Boards that work to protect and enhance the best interests of share¬holders are independent, have a record of positive performance, and have members with a breadth and depth of experience.

Our voting services provider has codified their approach to reviewing how boards are overseeing environmental and social issues. In instances where it is clear that a company has not properly managed or mitigated environmental or social risks to the detriment of shareholder value, or when such mismanagement has threatened shareholder value, we may vote against members of the board who are responsible for the oversight of environmental and social risks.


As our Parent Company KBL is a signatory of the Principles for Responsible Investment, we are committed to reporting on our active ownership policies and practices. In addition to our annual PRI Report, we will publish annually an overview of our engagement and voting activities. Our reporting currently consists of this policy, and will be updated periodically, prior to our first full active ownership report.

Conflicts of interest

In general, Brown Shipley exercises voting rights solely in the general interest of its clients, irrespective of its own interests, and in compliance with its guiding principles. Brown Shipley has introduced a procedure to anticipate, identify and manage potential conflicts of interest.

If exercising its voting right for a given company exposes Brown Shipley to a significant conflict of interest, the team responsible for the “exercise of voting rights” of Brown Shipley will refer the matter to the Head of Compliance, who will decide the appropriate measures, including the decision to participate in said company’s general meetings.


As of June 14th 2019, our clients can benefit from the services offered by third parties authorized under PSD2 (Payment Services Directive)

To access the developer portal, please visit: and support us in our open banking journey

Brown Shipley took the next step towards PSD2 compliancy and launched its dedicated API environment allowing their clients with payment accounts available online to benefit from additional services provided by third party providers.

Click here for our API Documentation

At Brown Shipley we take the safety of your money seriously. No matter how much you have, you should have the peace of mind that your money is safe and protected. To help you spot potential dangers and  identify how you can protect yourself  from fraud we have created a helpful guide which you can read here.

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