Cookies on Brown Shipley

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Privacy Policy

Brown Shipley & Co Limited (”We”) are committed to protecting and respecting your privacy.

This policy (together with our terms and conditions of use https://brownshipley.com/important-information/ and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.brownshipley.com (“our site”) you are accepting and consenting to the practices described in this policy.

Information you give us. This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service or search for a product.

The personal data you give us will be used to send you the information you have requested and to provide information that may be useful to you. We may sometimes bring to your attention additional services that may be of interest to you. If you do not wish your personal data to be used for marketing purposes please indicate this at the relevant points at which your personal data is collected on this website.

We will not share any of your personal data with any other company for marketing purposes.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Brown Shipley& Co Limited of Founders Court, Lothbury, London EC2R 7HE.

Information We Collect From You

We will collect and process the following data about you:

Information you give us. This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number and financial information.

Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:

– Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform

– Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

Uses Made of the Information

Information you give to us. We will use this information:

– To notify you about changes to our service;

– To ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

– To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

– To improve our site to ensure that content is presented in the most effective manner for you and for your computer;

– As part of our efforts to keep our site safe and secure; and

– To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

Disclosure of Your Information You agree that we have the right to share your personal information with:

– Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006; and

– Selected third parties including analytics and search engine providers that assist us in the improvement and optimisation of our site.

We will disclose your personal information to third parties:

– If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or to protect the rights, property, or safety of Brown Shipley, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where We Store Your Personal Data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@brownshipley.co.uk

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes To Our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Cookie Policy

Brown Shipley Cookies

Our website (“Site”) uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the Site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Cookies improve your browsing experience by:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Our cookies aren’t used to identify you personally. They’re just here to make the Site work better for you. Indeed, you can manage and/or delete these small files as you wish.

How we use cookies

You can find more information about the individual cookies we use and the purposes for which we use them detailed below:

My Brown Shipley

The Cookies used in My Brown Shipley are necessary to ensure the functionality of the Site and to allow data to be passed between different online web pages. Ultimately the cookies are used to keep your information safe and secure when using My Brown Shipley. The following list identifies the cookies used:

Cookie Name Expires
Tan cookie When you close your browser or timeout session (15 minutes)
JSESSIONID When you close your browser or timeout session (15 minutes)
_pk_id 2 years
_pk_ses 30 minutes

 

Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use this Site. We do this to make sure it’s meeting its users’ needs and to understand how we could do things better.

Google Analytics stores information about what pages you visit, how long you are on the Site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

The following cookies are set by Google Analytics:

Cookie Name Expires
_utma 2 years
_utmb 30 minutes
_utmc when you close your browser
_utmx 2 years

Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

We use AddThis, a popular social bookmarking toolbar, to allow you to share content such as news releases via social media sites including Facebook and Twitter. It uses cookies to find out how pages are shared so website owners can find out what their visitors like, and it may also use that data to deliver tailored advertising on other websites you go on to visit.

When you share content via social media, these sites may set a cookie if you are also logged in to their service. We don’t control third party cookies but we recommend you visit the relevant website for more information.

Cookie Name Expires
AUTH_TOKEN When you close your browser

 

Twitter Cookies

Twitter may use both session cookies and persistent cookies to improve their service including understanding user interaction, monitor aggregate usage and web traffic routing. Twitter’s privacy policy page.

Cookie Name Expires
k 7 days
guest_id 2 years
original_referer End of Session (Date not set)
external_referer 1 day
_twitter_sess End of Session (Date not set)

 

YouTube Cookies

YouTube uses cookies to help maintain the integrity of video statistics and prevent fraud. As the Brown Shipley site develops we may introduce some video content from our official Brown Shipley YouTube channel; when we do this, we use the privacy-enhanced mode which means YouTube can’t set a cookie unless a user clicks on the video to begin playback.

Cookie Name Expires
use_hitbox End of Session (Date not set)
VISITOR_INFO1_LIVE 240 days
PREF 3650 days

 

LinkedIn Cookies

LinkedIn cookie, introduced by the LinkedIn share button. Used to track which pages the user visits to collect them. For more information visit LinkedIn’s privacy policy page.

Cookie Name Expires
leo_auth_token Less than one day
JSESSIONID Date not set
bcookie 730 days
visit 730 days
PersistenceCookie Less than one day
NSC_MC_QH_MFP Less than one day
lang Date not set
leo_auth_token Less than one day
NSC_MC_WT_DTQ_IUUQ Less than one day

 

Storing your preferences

Our Site may in the future allow us to provide you with options to improve your visit – remembering information you put into a form for example. Currently the Site sets a master cookie which identifies you from page to page to enable these features to happen. However, currently no data is stored or used by this cookie.

Cookie Name Expires
SESS 1 month

 

Enabling a better experience

Our Site uses a technology called JavaScript to make the way things look more pleasing on the page. The Site identifies if your browser has JavaScript enabled and then sets a cookie so that it knows this is the case for the duration of your visit.

Cookie Name Expires
Has_js When you close your browser

 

How can you manage your cookies?

Browser settings: Most browsers can be altered to prevent your computer from accepting cookies, although this may mean that some of the features of this Site (and other sites) will not work properly and may restrict your user experience.

These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.

Turn off anonymous Google Analytics cookies: You can install a Google Analytics browser “plug in” to prevent the website sending information about your visit to Google Analytics. More information about this can be found below.

 

Useful Links

If you’d like to learn more about cookies in general and how to manage them, visit www.ico.org.uk/for-the-public/online/cookies

Cookie & Privacy policy Accessibility FSCS