Fetching results...

We remain open for business – Coronavirus update

28 April 2020
1 Minute Read

In view of concerns about Covid-19 / Coronavirus, we would like to reassure our clients and business partners that Brown Shipley is open for business as usual, with all  our services fully operational. While our offices have so far not been affected, the health and safety of our Brown Shipley personnel, visitors and clients is paramount.  Until further notice we are therefore happy to conduct appointments by telephone and will discourage non-essential visits to any of our Offices.  If you are a client of ours and have any queries, please do not hesitate to contact your adviser who will be delighted to help.

Please take a look at our other news stories to see the latest updates on the Coronavirus.


Coronavirus FAQs

Q. What plans do you have in place to cope with coronavirus (COVID-19)?

A. We have already implemented a series of revised working arrangements to ensure Brown Shipley remains open for business and that all our services are fully operational. Our staff can all work remotely and effectively to support you. The health and safety of our staff and clients is paramount and we are following official advice from organisations including the UK Government and the World Health Organisation.


Q. How can I communicate with my Brown Shipley Adviser?

A. Please continue to contact your Brown Shipley Adviser as you would normally, by telephone, email or using the My Brown Shipley App.


Q. Are you going to be shutting your offices?

A. All our offices currently remain open and all of our services are fully operational. Should this situation change, we’ll inform any clients that will be impacted.


Q. Are Brown Shipley’s opening hours impacted?

A. Brown Shipley’s opening hours remain unchanged and we will continue to operate using our standard business opening hours.


Q. I have a meeting with my Brown Shipley Adviser at your offices. Should I still come in?

A. Until further notice we will conduct appointments by telephone rather than in our offices.  You will be contacted by your adviser ahead of the meeting to confirm or agree alternative arrangements.


Q. Does my Brown Shipley Visa Card Travel Insurance cover claims relating to coronavirus (COVID-19)

A. For full details of Brown Shipley VISA Card Travel Insurance please click here and select VISA Important Information.


Q. I have received a suspicious communication about COVID-19 (Coronavirus), what should I do?

 A. Click here to see the latest scams around COVID-19, and our top tips to help keep you safe from fraud.