Brown Shipley is committed to making this website accessible to all. This website has been designed with these accessibility guidelines in mind :
- We make sure that navigation throughout the site works in a consistent way.
- We use a standard web font to make it easy for all to read. In most cases, the size of the font can be adjusted according to your needs, using standard browser and operating system options.
- All the images are given ‘alt text’ alternatives except those which are only decorative; the tags for these are left blank.
- Using descriptive hyperlink text.
- Avoiding the use of frames, which are difficult for special browsers to interpret.
- Using an easy-to-see web colour scheme
- We never use colour as the only way to convey information.
- All links have been written in order to make sense when read out of context.
We have built this site using Cascading Style Sheets (CSS), which means you can use this site on a wide range of browsers. It also allows you to alter the way you can view any web site, from the size of text to the colour of hyperlinks.
Most of our visitors use Google Chrome, Google offer full accessibility help with their products and you can access a range of accessibility extensions through the Chrome Web Store.
Adobe Acrobat is required to view and print PDF documents that appear on this website. To download this program for free, visit the Adobe website. To read PDF documents with a screen reader please link to the Access Adobe website which provides useful tools and resources.
Brown Shipley is committed to maintaining and monitoring the accessibility of this website. The site is audited at regular intervals. Please email us if you encounter problems.
How we can support clients with hearing and speech impairments over the telephone
Relay UK
Helping people with hearing and speech difficulties communicate over the phone, using the national relay service.
Relay UK helps hearing and/or speech-impaired people, and hearing people, talk to each other over the phone using the Relay UK service. Brown Shipley clients can now use the Relay UK service to make and receive calls to discuss their banking and investment needs with their Client Advisor's.
This is a confidential and regulated service with strict guidelines to adhere to. Relay UK is also fully compliant with General Data Protection Regulation (GDPR), meaning your data remains safe and confidential at all times.
Clients can download the Relay UK application via mobile, tablet or PC; or you can use Relay UK via your Minicom or Uniphone.
All calls are subject to normal call charges and you don't pay anything to the service itself.
To use the service, please go to the Relay UK website and follow the instructions to register and download the relevant application.