Keeping you safe from COVID-19 scams

Keeping you safe from COVID-19 scams

At Brown Shipley we take the safety of our clients’ money and investments seriously. Unfortunately, in these challenging times, criminals are taking advantage of the current circumstances, and capitalising on people’s vulnerabilities and fears, due to COVID-19. Whilst the number of fraud cases may not have increased overall, we are seeing a significant number of scams, in relation to COVID-19.

Brown Shipley is here to support our clients through these challenging times, and we want to help keep you safe from fraud.

Below are some examples of the different types of scams that we have recently become aware of. Please make yourself aware of these scams, and always remain alert, and look out for anything suspicious.  
Follow our tops tips, to help keep you safe from fraud:

  1. Do not open, forward or respond to emails if you don’t recognise the sender or you suspect it could be a scam.

  2. Do not open up any attachments in emails sent to you from unknown sources. Contact the company first to check the email is legitimate.

  3. Do not click on any links if you think the email is suspicious, including “unsubscribe” links. If using a pc, hover your cursor over the link to check the URL destination matches with the company who is sending it. On an IOS device, by clicking on the “From” details you can also check the sender of the email.

  4. Set filters to allow emails from a trusted source and likewise, block any emails that may look suspicious.

  5. Don’t reveal your personal details - never give out your personal account information or PIN.

  6. Don’t feel rushed - fraudsters often try and create a sense of urgency to try and get your personal details. Take your time and don’t let them rush you into giving information that you are not prepared to provide.

  7. Be vigilant, especially with unsolicited calls – never be afraid to say no. You can always take the time to seek advice before moving forward.

Who to contact.

If you suspect that you have become a victim of fraud, contact the relevant bank or financial institution straight away.

You can contact Brown Shipley on:

0800 916 6911*

or email our dedicated fraud mailbox at:

*Lines are open Monday to Friday - 9am to 5pm. Telephone calls may be recorded for regulatory and legal purposes. If dialling from outside the UK please dial +44 207 320 3662.

If money has been taken from your account, this is fraud and illegal, you should report the crime to the police through Action Fraud. They'll log it and give you a crime reference number.

Action Fraud

Telephone: 0300 123 2040

Textphone: 0300 123 2050

Monday to Friday, 8am to 8pm


National Cyber Security Centre

In leading the response to phishing emails, the National Cyber Security Centre have set up a new Suspicious Email Reporting Service. SERS allows NCSC, Police and Action Fraud to analyse and track phishing attacks and any malware involved, helping prevent future cyber attacks. This has already proved successful with 395 phishing sites being removed from the internet within a week of launching!

To report a suspicious email, simply forward it to
Further information.

If you would like to find out more information about how to protect yourself against fraud, do take a look at the following websites which offer straight-forward and impartial advice to help protect you against financial fraud:

Non-Independent Research

The information contained in this article is defined as non-independent research because it has not been prepared in accordance with the legal requirements designed to promote the independence of investment research, including any prohibition on dealing ahead of the dissemination of this information.

How to Use this Information

This article contains general information only and is not intended to constitute financial or other professional advice or a recommendation that any recipient of this information should make any particular investment decision. Always consult a suitably qualified financial advisor on any specific financial matter or problem that you have.

Except insofar as liability under any statute cannot be excluded, neither Brown Shipley nor any employee or associate of them accepts any liability (whether arising in contract, tort, negligence or otherwise) for any error or omission in this article or for any resulting loss or damage whether direct, indirect, consequential or otherwise suffered by the recipient of this article.

Investment Risk

Investing in stocks either directly or indirectly carries investment risk. The value of equity based investments may go down as well as up over time due to factors such as, market volatility, interest rates, and general economic conditions.