Having problems logging in? Choose a topic from the menu below to access relevant information for My Brown Shipley.
To register, simply talk to your usual Brown Shipley adviser.
Please re-check that you are entering the correct:
If after re-checking you find you are unable to log in you will need to email us firstname.lastname@example.org and we will resolve the issue.
Alternatively you can call us on 020 7320 3662 (between Monday – Friday 9-5pm).
You will then go through a series of security questions on successful completion of this exercise we will re-set your login details to enable you to log back in and reset your password. If you fail the security question process we will only be able to send your details by post and only to your address previously registered with us. We will never ask for your details by phone or email and will not be able to give you any lost details by phone, either.
Knowledge of your username and password are restricted within Brown Shipley. Your adviser (and their team) does not have access to this information. Please see our online security section for further information on resetting your login details.
We will never ask for your details over the phone or via email, and we will not be able to give you lost details by phone.
My Brown Shipley features high levels of security and data protection with encryption technology and multiple safeguards in place to protect integrity. The service is hosted by us, and not by an Internet Service Provider.
My Brown Shipley is provided by a secure connection, you should always access My Brown Shipley via the login homepage.
What you can do.
To ensure that your personal details and financial information remain safe, follow these simple procedures and practices.