Complaints Data

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Website Terms & ConditionsRegistered DetailsRisk WarningsOnline Security
Consumer Credit ActComplaints ProcedureComplaints DataAnnual Report & Pillar III
Rates & PricesBrown Shipley Order ExecutionHow to protect yourself from fraudInformation about your Current Account
Modern Slavery StatementActive OwnershipPSD2 (Payment Services Directive)Financial Reporting Council

Financial Conduct Authority rules require us to provide them with a report of our complaints data every six months. In certain circumstances, we are also required to publish a summary of our complaints data.

We are not required to publish a summary of our complaints data for the most recent six month period.

The Financial Ombudsman Service publishes its complaints data every six months. Its most recent publication does not contain any data relating to us